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Describe the issue
Tell us the platform, vehicle or device and what you are experiencing. A screenshot and the time of the issue help us investigate.
JAXICLOUD FLEET MANAGEMENT
Technical support in Danish
Help with the platform, vehicles and equipment
JAXICLOUD is your point of contact. We provide help in Danish with the platform, sensors, GPS devices, connectivity and setup.
Contact JAXICLOUD
How we help
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We investigate the solution
We review settings, data communications and relevant equipment with you and identify the next step.
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Specialists when needed
For issues requiring deeper technical analysis, we involve platform or equipment specialists. JAXICLOUD coordinates the follow-up.
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We follow up
We explain the solution and help check that it works in your daily operations.
What can we help with?
Platform and reports
Users, access, views, reports and notifications.
GPS and sensors
Devices, connectivity, temperature, fuel and other sensor data.
Apps and integrations
App setup, workflows and data between systems.
Danish help for your operation
Transport, vans, construction machinery and leasing: assistance is tailored to your solution. Support scope and availability follow your agreement. The software provider offers round-the-clock support to partners, which JAXICLOUD can involve when needed.
When you contact us
Never send passwords. Describe the issue, time and device name. Share only relevant information.